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Imprint

Sort code 17055050
BIC WELADED1LOS
Commercial register no. HRA 1477 FF beim Amtsgericht Frankfurt (Oder)
VAT identification number according to §27 a UStG DE 139000435
Chief Executive Officer Veit Kalinke
Management Board Dr. Thomas Schneider; Harald Schmidt
Phone 0335 5541-0
Fax 0335 5541-1335
Email service@s-os.de
Supervisory authority
responsible for authorisation
Europäische Zentralbank
Sonnemannstraße 20
60314 Frankfurt am Main
www.ecb.europa.eu
Supervisory authority
responsible for consumer protection 
Bundesanstalt für Finanzdienstleistungsaufsicht
Graurheindorfer Str. 108
53117 Bonn
und
Marie-Curie-Str. 24-28
60439 Frankfurt am Main
www.bafin.de
Responsible regulatory authority for insurance agents

IHK Ostbrandenburg
Puschkinstraße 12b
15236 Frankfurt (Oder)

Register number of insurance agent:
D-W7OW-789Q3-61

Dispute Resolution Centre
for Sparkassen customers

In you have a dispute with Sparkasse Oder-Spree, you can contact the Dispute Resolution Centre of the Deutschen Sparkassen- und Giroverband. To contact the centre by post, please send a letter to the following address:

Deutscher Sparkassen- und Giroverband
Schlichtungsstelle
Charlottenstraße 47
10117 Berlin

To contact the Deutschen Sparkassen- und Giroverband (DSGV) online, please visit:

http://www.dsgv.de/de/ueber-uns/schlichtungsstelle/index.html

For more information, please refer to the "Code of procedure for out-of-court resolution of customer disputes for the Sparkassen Finance Group", which is available on request.

 Sparkasse Oder-Spree is a member of the Dispute Resolution Scheme of this approved Consumer Dispute Resolution Scheme.

European Online Dispute Resolution platform The European Commission has set up an online dispute resolution platform. This online dispute resolution platform can only be used for out-of-court resolution of disputes related to purchase and service contracts concluded online. Please contact the dispute resolution centre of the DSGV (see above) for all other disputes.
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