Hello, I'm Linda, your virtual assistant. I am here to help with any questions about our products and services.
Start chat nowHello, I'm Linda, your virtual assistant. I am here to help with any questions about our products and services.
Start chat nowHello, I'm Linda, your virtual assistant. I am here to help with any questions about our products and services.
Start chat nowHello, I'm Linda, your virtual assistant. I am here to help with any questions about our products and services.
Start chat nowHello, I'm Linda, your virtual assistant. I am here to help with any questions about our products and services.
Start chat now
How can we help?
Have you checked whether the answer to your question is covered by our Service Centre help section?
Got a specific problem and looking for a quick answer?
Our Service Centre has a big help section that is very easy to navigate and contains answers to all of the most frequently asked questions.
24/7 emergency hotline for reporting lost or stolen cards
| 24/7 emergency hotline for reporting lost or stolen cards – in Germany | 116 116* Mon-Sun: 00:00 - 24:00 |
| Emergency hotline for reporting lost or stolen cards – International | +49 30 4050-4050** Mon-Sun: 00:00 - 24:00 |
* Calles made from landlines within Germany are free
** Your phone service provider’s fees apply
All other telephone numbers at a glance
| Online banking hotline* |
Mon-Th: 08:00 - 20:00 |
* Your phone service provider’s fees apply
Our address and bank details
| Address: | Sparkasse Oder-Spree Franz-Mehring-Str. 22 15230 Frankfurt (Oder) |
| E-mail : | service@s-os.de |
| Fax*: | 0335 5541-2033 |
| Postal address: | Sparkasse Oder-Spree PF 1365 15203 Frankfurt (Oder) |
| Sort code: | 17055050 |
| BIC: | WELADED1LOS |
* Your phone service provider’s fees apply.